Conrad Tulum Riviera Maya, An All-Inclusive Experience

$$$$||View on mapTulum, MexicoCarretera Cancun Tulum 307, Tulum, Mexico, ROO 77774|
8.5
Great
|75 photos
Check rooms and rates
Check-in
Select date
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Conrad Tulum Riviera Maya, An All-Inclusive Experience
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774·View on map
$$$$
Overall Score
Great
8.5Great
Highest Rated
Facilities9.4
Comfort9.2
Cleanliness9.1
Staff8.7
Lowest Rated
Value for money7.8
Breakfast7.5
Who stays here
Families49%
Couples34%
Groups9%
Business4%

Overview

Overall Score
Great
8.5Great
Highest Rated
Facilities9.4
Comfort9.2
Cleanliness9.1
Staff8.7
Lowest Rated
Value for money7.8
Breakfast7.5
Who stays here
Families49%
Couples34%
Groups9%
Business4%

5-star beachfront resort on Tulum's Caribbean coast

Rooms & Suites

Conrad Tulum Riviera Maya houses 349 rooms and suites with views of the ocean or jungle. Each room includes a private balcony with a plunge pool or soaking tub, plus a seating area and a flat-screen TV. The Conrad Tulum offers some units with sea views, and guests receive a minibar and free toiletries in the private bathroom.

Dining

The Conrad Tulum has 11 themed restaurants serving American, Caribbean, Greek, and other cuisines. Guests can request vegetarian, vegan, and gluten-free options at the buffet, continental, or American breakfast. The Conrad Riviera Maya also offers a coffee house on site, a bar, and breakfast in the room.

Wellness & Recreation

The Conrad Tulum Riviera Maya features a full-service spa with body treatments, facials, massages, and a hot tub/Jacuzzi. The hotel has an outdoor swimming pool, a kids' pool, and an infinity pool with a pool bar. Guests can use the fitness centre with yoga classes, sauna, and spa/wellness packages.

Family-Friendly Amenities

Conrad Tulum is family-friendly, with a dedicated kids' club, a children's playground, and board games/puzzles. The resort offers entertainment staff, evening entertainment, live music, and a games room. Families can also book babysitting services and enjoy an indoor play area.

Exclusive Ceiba Club Access

The Conrad Tulum provides Exclusive Ceiba Club access, which offers elevated amenities and a private lounge/relaxation area. Ceiba Club members can use a dedicated pool and receive personalized service from the concierge team. The Hilton Conrad Tulum also gives Ceiba Club guests priority reservations at the 11 restaurants.

  • Rooms: 349 rooms and suites with ocean or jungle views
  • Dining: 11 themed restaurants with global cuisines
  • Wellness: Full-service spa with body treatments and yoga classes
  • Family: Kids' club and children's playground
  • Exclusive: Ceiba Club access with private lounge and concierge
  • Beach: Private beach area with water sports facilities

License number: 011-025-002793/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in public areas for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Building
Number of rooms:349
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Room Mobility accessible
  • Bed options:
    1 King Size Bed
  • Shower
  • Bathtub
Governor King Suite
  • Max:
    3 persons
  • Bed options:
    1 King Size Bed
  • Shower
  • Coffee machine
Presidential King Suite
  • Max:
    3 persons
  • Bed options:
    1 King Size Bed
  • Shower
  • Non-smoking
Show 2 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Cycling
  • Pool tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room view

  • Ocean view
  • Tropical view
  • Partial View

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show all facilitiesHide facilities

Essential information about Conrad Tulum Riviera Maya, An All-Inclusive Experience

💵 Lowest room price 353 US$
📏 Distance to center 13.2 mi
✈️ Distance to airport 25.7 mi
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Address
The address has been copied.
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
  • City landmarks

Reviews of Conrad Tulum Riviera Maya, An All-Inclusive Experience

The essence·from guest reviews·past 2 years

We read 658 guest reviews so you don’t have to

One honest summary, pulled from every verified stay—no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.6/ 5
275 reviews
8.5/ 10
113 reviews
4.1/ 5
192 reviews
9.0/ 10
78 reviews
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room